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Welcome to Living Revealed on-line shopping services. If you wish to purchase from our on-line catalog, you agree to accept these Terms & Conditions. Please read them carefully. Living Revealed reserves the right tomodify or change the Terms and Conditions at any time without prior notice to you.
Living Revealed displays images of products in ".jpg" and ".gif" format on or website; we employ the best imaging software in an effort to display products in the most accurate showing possible. We cannot guarantee that the depiction you see on your own computer monitor, matches the true color of the item; the display in part depends on the type and settings of your computer monitor.
You will receive an order confirmation with a list of all items ordered. Please check this e-mail to confirm its accuracy and contact us immediately if you have any questions Living Revealed is not responsible for items purchased in error and will not assume any cost to exchange items ordered in error.
Any items designated custom order items will be subject to extra freight charges, special order fees & other charges that apply. Special order items could also be subject to longer lead times.
If you find a lower price, anywhere else on the Internet, on a new identical item, just show us the lower price when you buy the item on our site or within 14 days after your purchase-and we'll honor the lowest price if these conditions are met:
We reserve the right to verify another company's product availability and price before issuing a price match guarantee. We reserve the right to limit price matching to only those retailers authorized by the manufacturer to sell the product and who are in compliance with the manufacturers documented terms and conditions.
Living Revealed makes every effort to assure the accuracy of the pricing and product information on our website. From time to time, pricing or product description may be inaccurate. In such cases, we reserve the right to cancel your order. A complete refund will be made for any items that have not yet been shipped. In the event of inaccurate product information, our sole responsibility will be to accept the product returned and provide a customer refund.
The descriptions of the items on the Living Revealed website are provided by the manufacturers of the products. These descriptions and specifications are the same or similar to manufacturers' printed or on-line catalogs, but some variations may occur. Living Revealed is not responsible for any variation in product description or specification provided by the manufacturer.
Coupons cannot be combined with any other special offers, instant quotes, or quoted discounts. Coupons are limited to one per customer per order and are available for one-time use only. Coupons and other discount offers are not transferrable or redeemable.
Living Revealed charges sales tax on all orders shipped to Colorado addresses. Customers outside the state of Colorado are accepting responsibility to pay their own sales or use tax to their state, city or local municipality on any purchase from Living Revealed.
Living Revealed attempts to process orders as soon as they are submitted and we cannot accept changes or cancellations for orders that have already been processed.
We cannot guarantee that we will be able to cancel an order after a customer submits an order. However, customers wishing to change or cancel their order may call 833-548-3738 before 5 PM MST on the day of purchase. After 5 PM MST, customers should submit a request via customer-care@livingrevealed.com. We will confirm all requests for a change or cancellation that are submitted after 5 PM. If you do not receive a confirmation within 24 hours, the request was not received. Please contact us again via phone. We will confirm receipt of your notice within 24 hours. In most cases custom, special order and non-returnable items cannot be cancelled.
Kindly report any damages, defects or errors to received shipments, promptly, by calling 833-548-3738 or by email at customer-care@livingrevealed.com.You must call Living Revealed and provide us with your name, invoice number and description of defect. Living Revealed will issue and Return Goods Authorization number; we will then handle the pickup or return shipment of product at no cost to the consumer and ship a replacement out. If, for any reason, the customer decides they do not want the item replaced, then a 30% restock fee will be deducted from the final refund.
If within 2 days of receiving your order, any product proves to be defective, contact us immediately. The customer must notify Living Revealed of the product's defect via email to customer-care@livingrevealed.com, within 2 days of delivery. If you do not notify us about broken, damaged, or defective goods within 2 days of delivery, we cannot replace them free of charge. DO NOT SHIP the product back without contacting us first for a Return Goods Authorization number (RGA) and return instructions.
Damaged, defective, or broken products must be received and inspected by Living Revealed or the manufacturer before a replacement is issued at no charge.
All returns must first be approved by a Living Revealed representative. All non-approved returns are subject to refusal. Returns will not be accepted after 30 days of receipt of order.
When returning any item, please be sure to pack the product properly. We recommend that you purchase shipping insurance. We cannot provide a refund for any product received in our warehouse in damaged condition. In such a case, you must file a claim with the shipping company and advise us as what to do with the damaged product. We will hold your product for 45 days, after which the product will be destroyed.
Please note that once a product has been received, we will work diligently to provide credit to customers as quickly as possible.
All products sold by Living Revealed are covered by the manufacturer’s warranty. If you have purchased a product from us and find it to be defective, please contact Customer Support at 833-548-3738 for assistance in processing your claim. We will in no uncertain terms or conditions are liable for installation fees of any kind.
Living Revealed or project is time sensitive, it strives to provide its customers with the most accurate information on product availability. If your purchase or project is time sensitive, it is strongly suggested that you contact us at 833-548-3738.
Orders could take 2 to 4 weeks for delivery depending on availability. Occasionally production schedules change and a product will be temporarily out of stock. This can cause delays. Backorders from manufacturers are beyond our control. Please contact us at customer-care@livingrevealed.com if your order has not been received in the time expected. We will contact you by e-mail with any backorder information we receive.
Orders for larger items will be subject to additional freight charges. Living Revealed will notify you of any additional costs before a product is shipped.
Shipping charges incurred due to incorrect address, zip code, or the refusal of an item will be charged back to the customer. We cannot ship to PO Box locations. Seller is not to be accountable for delays in delivery. Factory shipment or delivery dates are the best estimates of our suppliers. In no case shall seller be liable for any consequential or special damages arising from any delay in delivery.
Before accepting a delivery, you are required to inspect each and every box for damaged or missing items. By accepting delivery of a shipment, you acknowledge that the item(s) were received in 100% usable condition and that you have received every item listed on the packing slip. If you are not required to sign for a shipment and you received damaged goods, please contact Customer Service immediately to report the damage.
If the product is refused upon delivery, the standard return policy will not apply. The customer will be responsible for the manufacturer's restocking fee which may be up to 50% of the purchase price of the item; as well as both initial and return freight charges.
If the packaging appears to be damaged on the outside, please refuse to accept it from the carrier; or please make sure when signing the shipper's proof of delivery slip you include a note stating the package appears to be damaged. If you do accept a damaged shipment, please inform us and the carrier (UPS, FedEx, etc.,) immediately. Depending on the product and where/how it was shipped, it may be necessary for you to deal with the carrier yourself. Products received with broken glass or dented shades are not considered defective. In such a case, we will provide replacement glass or shades at no additional charge.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
For the exhaustive list of cookies we collect see the List of cookies we collect section.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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